- Greet every guest promptly with a smile and maintain eye contact
- Must be courteous and gracious, maintaining a professional demeanor at all times
- Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
- Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
- Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
- Must possess a full knowledge of menu items, their ingredients and preparation techniques
- Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
- Clear, mark and take ownership of table maintenance and resetting
- Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
- Follows alcohol awareness procedures and policies
- Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
- Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
- Possess expert knowledge of all food and beverage aspects of the restaurant
- Participate in scheduled departmental and administrative meetings as requested
- High School diploma or general education degree (GED)
- Two (2) years related experience in hospitality or service industry preferred
- Strong communication skills
- Collaborative spirit
- Ethical Conduct
- Computer Proficiency: POS
- Positive Attitude
- Eye for Detail
- Problem solving abilities
More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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