If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.
About our Company
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
Responsibilities
- Offer guests an enjoyable experience that conforms to the LINE’s standards of excellence, professionalism and friendliness
- Demonstrate advanced understanding and knowledge of the sequence of service, following this sequence for every guest.
- Possess expert knowledge of the POS system to correctly and strategically communicate guest orders
- Demonstrate exert proficiency in barista work and all coffee and tea-related subject matter
- Responsible for receiving payment for all items ordered, correct cash handling and gratuity distribution
- Take ownership of all service issues brought to your attention by guests
- Maintain an increased awareness of safety issues throughout the hotel
- Participate in scheduled departmental and administrative meetings as requested
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Be familiar with all safety and emergency procedures including OSHA requirements
- Greet every guest promptly with a smile and maintain eye contact
- Must be courteous and gracious, maintaining a professional demeanor at all times
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
- High-School diploma or GED preferred.
- Bachelor’s degree, hotel or related experience preferred
- Coffee shop background and experience in high volume dining preferred.
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational skills
- Excellent attention to detail
- Ability to multitask
- Excellent communication skills
- Able to handle a large volume of guest interactions in an efficient and courteous manner;
- Proficient in Microsoft Office, Internet
- Work well under pressure, requires being a team player
About our Brand
More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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