General Manager Ned Washington DC

General Manager

Full Time • Ned Washington DC
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
We’re opening Ned’s Club Washington DC in Summer 2024, and the General Manager is crucial to ensuring our success in this exciting new market.

Created in 2017 by Soho House Founder Nick Jones, The Ned originated in the former Midland Bank headquarters in London, designed by Sir Edwin ‘Ned’ Lutyens in 1924. The space includes private members’ club Ned’s Club and a private events floor, alongside ten restaurants and 250 bedrooms which are available to the public.

The Ned and Ned’s Club expanded in 2022 to include The Ned NoMad in New York and The Ned Doha. Each property is slightly different depending on its location, but the ethos of The Ned remains the same; to create a space for like-minded professionals to meet, work and have a good time.

In late summer 2024, Ned’s Club Washington DC is set to open its first standalone club, exclusive to members. Whether members are a leader in their field, a budding entrepreneur, or simply someone who enjoys the finer things in life, Ned’s Club offers a welcoming and sophisticated environment for members to thrive and connect with likeminded individuals. Members share the commitment to respect and contribute to the success of their respective communities.

What’s the role?

General Manager at Ned’s Club Washington DC.
Where will you be working?
Ned’s Club Washington DC. The club is a private place to eat, drink, meet, and relax and will be a celebration of Washington DC and the city’s culture.
Where’s the office?
We’re a members’ club set over the top floors of an art deco building situated within President’s Park. The club will have a rooftop terrace with views overlooking the White House and Washington Monument, plus a restaurant, bar, library and sitting room.

We’re five days a week onsite (out of any 7 days), as we’re relationship-focused and it’s just not the same on a screen, and this role will require flexibility to work evenings and weekends when needed.

•You’re the number one person in our club, with overall accountability for the entire operational, commercial, experiential, and people performance
•You’ll develop and drive the club strategy to achieve our goals and build a long-term vision for the brand
•An innovative thinker, you’re brave enough to challenge what may be regarded as industry best practice and will drive your team to create groundbreaking hospitality experiences
•With ultimate responsibility for performance, you’ll oversee all profit and loss accounts for the club departments, in collaboration with your executive committee colleagues
• Closely monitoring financial performance, you’ll provide direction and take decisions where needed to protect and drive profitability, including labor scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis
• Our member experience is central to success, and you’ll be obsessive about any detail that has the potential to make or break this
• You’re accountable for ensuring the whole team delivers exceptional service and equally, you’ll hold them to account for performance as measured on the club balanced scorecard
• As the accountable person for health and safety and labor relations, you’ll ensure that all regulatory compliance is maintained
• An integral part of the role is targeted outreach; along with your membership team, you’ll build relationships and develop partnerships with relevant networks and companies in and around Washington DC and the catchment area to generate new members
• You’ll be a figurehead for Ned’s Club, and you’ll represent us at relevant events across the city that potential members and prospective applicants will attend

What would we like you to bring to Ned’s Club?
• A commercial, strategic mindset with experience of opening properties and leading your financial and operational performance
• You’ll have an entrepreneurial spirit, with a proven track record of growing a fantastic team and leading from the front
• An exceptional leader of people, always getting the highest level of performance from your team – you’re the epitome of a visionary senior leader
• Well-connected across a range of corporate and social communities and networks, being on top of all current lifestyle and modern hospitality trends
• Like everyone at Ned’s Club, you should be outgoing, energetic, fun-loving, and sociable – it’s part of who we are
• Highly adaptable and able to change direction quickly, if required
• It goes without saying, but you should have the highest ethical standards and a commitment to diversity, equity, and inclusion is central to your work
• You’ll have at least five years’ experience

What can Ned’s Club give you?
• Membership of Ned’s Club globally
• Every House membership to Soho House
• Complimentary meals on duty
• Amazing learning and development programmes to help progress your career
• Discounted rates at The Ned’s around the world for staying and eating – because we want you to experience our products (and some for your friends and family too)
• Wellbeing and health benefits to keep you in top shape, including health, dental and vision insurance
• Disability insurance
• Supplemental life insurance
• Flexible spending accounts
• 401(k) retirement plan with company match
• And of course, to relax, you’ll have paid time off, vacation and holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.