We are seeking a dynamic Senior Sales Manager.  A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Respond to internal and external Sales inquiries or requests and provide assistance as needed
2. Redirect Sales related calls or distribute correspondence to the appropriate person of the team in absence of the Sales Coordinator
3. Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
4. Actively solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications
5. Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets
6. Assist in contract training and review in conjunction with the Director of Sales for other Sales Managers
7. Use company wide programs, sales developments, prospecting projects and reporting for group business development
8. Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance
9. Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
10. Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry
11. Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
12. Create VIP or Group Site Alert Forms identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met
13. Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems. 
14. Ability to sell all hotel products, services and amenities
15. Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Sales Briefing, Morning Operations Meeting, Resume Meeting, Pre-Convention Meetings, Revenue Calls, Pick Up Meeting, Daily Business Review, Prospect and Tentative Meetings, and Pre-Planning Site Visits
16. Consistently offer professional, friendly and engaging service
17. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees
18. Balance operational, administrative and colleague needs
19. Perform any other reasonable duties as required by the Director of Sales or management of the Hotel
20. Be familiar with all safety and emergency procedures including OSHA requirements
21. Attend relevant meetings
22. Assist Director of Sales with new hire onboarding/training as well as assist with project-based opportunities designed to drive team performance
23. Work in conjunction with and at times represent the Director of Sales in his or her absence
24. Availability to travel both nationally and internationally 

Knowledge, Requirements and Skills

1. Four-year college degree preferred
2. Must have a minimum 5 or more years’ experience in hospitality sales at a Sales Manager level to be considered.
3. Market knowledge preferred
4. Strong experience in Group Market preferred
5. Proficient in use of Excel, Word, Delphi and access database tools.
6. Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
7. Outstanding communication and interpersonal skills
8. Ability to handle data with confidentiality
9. Excellent reading, writing and oral proficiency in the English Language
10. Excellent organizational and time management skills
11. Excellent attention to detail
12. Ability to multitask
13. Work well under pressure, requires being a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience. 

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.