Job Overview
A Catering Sales Manager is responsible for working strategically within the scope of direction from the Regional Director of Sales, and alongside our accomplished Food & Beverage Team. We are looking for a passionate and driven seller that loves to create a vision as much as he/she loves bringing that vision to life. This is amazing opportunity to be an essential link between the LA community, Koreatown neighborhood, and The LINE LA. The successful candidate will also share an entrepreneurial spirit and be able to consistently and strategically showcase The LINE’s strengths to our friends, fans, and followers.
This highly motivated & independent person will promote and develop new Catering business while maintaining existing client relationships for enhanced production. This successful seller with capitalize on his/her existing industry relationships, wealth of knowledge, and expansive platforms for event promotion. Local leads and inquiries will be responded to promptly with creativity and market awareness to ensure the share of mid-week business remains balanced and productive.
The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of LINE policies, procedures and expectations.
Because of the fluctuating demands of the company’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
Essential Functions & Responsibilities
1. Must be courteous and gracious, maintaining a professional demeanor at all times
2. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
3. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
4. Assess Industry and competitor trends (pricing, packages, and services) on a consistent basis and provide feedback to Hotel Leadership
5. Work closely with Culinary and Service Team to ensure flawless execution of events
6. Achieve and exceed budgeted revenue goals on a monthly, quarterly, and annual basis
7. Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
8. Utilize the marketing plan to uncover new and potential business
9. Cultivate existing accounts into repeat business and revenue streams
10. Develop and maintain a comprehensive Target List of potential new accounts for the entire sales team; use creativity and innovation to find ideal customers that fit the hotel’s unique culture
11. Develop new accounts with active prospecting, market networking, and targeted Sales Calls to accounts most probable to book LINE LA
12. Develop powerful customer relationship with appropriately frequent and reliable communication; Follow up on all Sales leads in timely, courteous, and professional manner
13. Ensure accuracy for forecasting of revenues with most updated information
14. In addition to performance of the essential functions, this position may also be required to professionally represent the hotel in community and industry organizations and events, participate as a team player with all departments, provide constructive feedback to all departments, and be a leader and a role model to all employees
15. Maintain awareness of documentation needed and retained in employee files
16. Be familiar with all safety and emergency procedures including OSHA requirements
17. Attend relevant meetings
Knowledge, Requirements and Skills
- Bachelor’s degree preferred
- Previous Catering Selling experience required (Corporate and Social)
- Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular), Delphi, and access database tools
- Thrive on “The Win”
- Enjoy creating new connections
- Turn a site visit into an experience, every time
- Communicate necessary information in a timely and accurate manner
- Market knowledge preferred
- Outstanding communication and interpersonal skills.
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational and time management skills
- Excellent attention to detail
- Ability to multitask
- Work well under pressure, be a team player
Compensation: $75,000.00 - $85,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!