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In-Room Dining Server Los Angeles

In-Room Dining Server

Full Time • Los Angeles
Benefits:
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Paid time off

We are seeking a dynamic In-Room Dining Server to join our team.  A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
  1. Greet every guest promptly with a smile and maintain eye contact
  2. Must be courteous and gracious, maintaining a professional demeanor at all times
  3. Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
  4. Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
  5. Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
  6. Must possess a full knowledge of menu items, their ingredients and preparation techniques
  7. Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
  8. Clear, mark and take ownership of table maintenance. Wipe and reset tables
  9. Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
  10. Follows alcohol awareness procedures and policies
  11. Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
  12. Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
  13. Execute any additional employee duties requested by management
  14. Possess expert knowledge of all food and beverage aspects of the In-Room Dining
  15. Maintain an increased awareness of safety issues throughout the hotel
  16. Participate in scheduled departmental and administrative meetings as requested
  17. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
  18. Be familiar with all safety and emergency procedures including OSHA requirements
Core Competencies
  1. High School diploma or general education degree (GED)
  2. Three (3) years related experience in hospitality or service industry preferred
  3. Strong communication skills
  4. Collaborative spirit
  5. Ethical Conduct
  6. Computer Proficiency: Microsoft Office, Opera PMS, POS   
  7. Positive Attitude
  8. Eye for Detail
  9. Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.  
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
 
 
Compensation: $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Our Brand Offers:

Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!