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Overnight Security Agent Austin

Overnight Security Agent

Full Time • Austin
Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Help or transport service
  • Paid time off
About our Company

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Security Agent.  A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
  1. Must be courteous and gracious, maintaining a professional demeanor at all times
  2. Establish and maintain good communication and teamwork with fellow colleagues and other departments within the hotel
  3. Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
  4. Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
  5. Answer house calls, assist guests and employees with respect to safety, security and hotel operations
  6. Respond to all emergencies on property to include, but not limited to, fire, medical, severe weather and evacuation
  7. Initiate and follow-up all investigations of crimes committed against property and persons
  8. Assist ill and injured guests and employees, ensuring documentation and disposition of reports
  9. Initiate investigations, write incidents and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts
  10. Watch for suspicious persons entering, exiting, or loitering around building 
  11. Conduct walk through observations of entire hotel  
  12. Promote safe work practices 
  13. Answer security telephone and safety hotline calls and respond in a timely manner based on priority
  14. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly
  15. Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log
  16. Take ownership of all service issues brought to your attention by guests
  17. Maintain an increased awareness of safety issues throughout the hotel
  18. Participate in scheduled departmental and administrative meetings as requested
  19. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
  20. Be familiar with all safety and emergency procedures including OSHA requirements
  21. Be available for overnight shifts
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience. 
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Our Brand Offers:

Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!