- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
- Must be courteous and gracious, maintaining a professional demeanor at all times
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
- Maintain “open door” communication with employees
- Uphold the highest standards of hospitality and service, constantly monitoring guest experience
- Create and develop training programs with the goal of constant improvement, both at the individual and group level
- Lead daily operational presence and guest experience execution at Arlo Grey.
- Partner with culinary leadership to maintain service flow, culture, and overall hospitality philosophy.
- Oversee beverage program development and consistency across outlets, including menu innovation, costing, team education and vendor relationships.
- Ensure operational excellence across dining spaces with particular emphasis on Arlo Grey, while supporting standards and consistency across all F&B venues.
- Assist in developing new and analyze existing procedures that will improve guest patronage under the guidelines of Company’s policies
- Handles guest complaints in the restaurant area
- Inspect and taste prepared foods to maintain quality standards and sanitation regulations
- Participate in decision making and financial responsibility of Food & Beverage Program
- Participate in weekly departmental meetings
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
- Assist Director of F&B in interviewing, selecting, training, guiding, managing and scheduling personnel
- Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
- Ensure staff understands their job expectations before holding them accountable
- Maintain awareness of documentation needed and retained in employee files
- Degree in hospitality preferred
- At least 3 years as a F&B department head
- At least 3 years in a hands on hospitality management role, supervising employees
- Strong ability in using MS Office (MS Excel, MS Word in particular) and POS systems
- Have a working basic knowledge of employment-related federal and state laws
- Strong organizational and time management skills in a fast-paced environment
- Positive leader who sets a good example
- Ability to train and supervise managers
- Have patience and integrity
- Ability to make evaluative judgments and give constructive criticism
- Outstanding communication and interpersonal skills
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational and time management skills
- Excellent attention to detail
- Ability to multitask
- Work well under pressure, requires being a team player
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
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