Catering Sales Manager
Full Time • Austin
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
About our Brand
More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
We are seeking a dynamic Catering Sales Manager. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
1. Must be courteous and gracious, maintaining a professional demeanor at all times
2. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
3. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
4. Assess Industry and competitor trends (pricing, packaging and services) on a consistent basis and provide feedback to Hotel Leadership
5. Work closely with Culinary and Service Team to ensure flawless execution of events
6. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
7. Prepare accurate written correspondence including letters, reports, event orders, diagrams, schedule of events, printed menus, resumes, and e-mails using MS Word, Excel, PowerPoint, Delphi, Opera, and E Mail
8. Communicate all details of assigned groups & conventions to all departments in a professional, thorough and timely manner by using Resumes, Event Orders, Diagrams and internal correspondence effectively
9. Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times
10. Achieve and exceed budgeted revenue goals on a monthly, quarterly, and annual basis
11. Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
12. Utilize the marketing plan to uncover new and potential business
13. Cultivate existing accounts into repeat business and revenue streams
14. Develop and maintain a comprehensive Target List of potential new accounts for the entire sales team; use creativity and innovation to find ideal customers that fit the hotel’s unique culture
15. Develop new accounts with active prospecting, market networking, and targeted Sales Calls to accounts most probable to book LINE ATX
16. Develop powerful customer relationship with appropriately frequent and reliable communication; Follow up on all Sales leads in timely, courteous and professional manner
17. Ensure accuracy for forecasting of revenues with most updated information
18. In addition to performance of the essential functions, this position may also be required to professionally represent the hotel in community and industry organizations and events, participate as a team player with all departments, provide constructive feedback to all departments, and be a leader and a role model to all employees
19. Maintain awareness of documentation needed and retained in employee files
20. Be familiar with all safety and emergency procedures including OSHA requirements
21. Attend relevant meetings
Knowledge, Requirements and Skills
- Bachelor’s degree preferred
- Wedding and/or social sales experience required
- Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular), Delphi, and access database tools
- Thrive on “The Win”
- Enjoy creating new connections
- Turn a site visit into an experience, every time
- Communicate necessary information in a timely and accurate manner
- Market knowledge preferred
- Outstanding communication and interpersonal skills.
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational and time management skills
- Excellent attention to detail
- Ability to multitask
- Work well under pressure, be a team player
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!