Restaurant General Manager
Full Time • Washington DC
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Training & development
- Vision insurance
About our Company
The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking an exceptional General Manager to help guide our restaurant to its fullest potential. This is a pivotal leadership role for someone who brings vision, operational excellence, and a passion for developing high-performing teams.
This is a unique opportunity to lead within a beautiful, vibrant space deeply connected to the Adams Morgan community and to play a defining role in shaping its next chapter.
Our culture is rooted in vibrant energy, collaboration, and unwavering support. We’re looking for a leader who excels in partnership, communicates with clarity, and is deeply committed to delivering extraordinary guest experiences. A strong attention to detail and a guest-first mindset are essential to ensuring every moment at No Goodbyes is not just memorable, but exceptional.
The General Manager is responsible for all aspects of daily operations, including but not limited to quality control, cost management, guest satisfaction, team development, and facility upkeep. This role is accountable for establishing effective practices that drive profitability and ensure alignment with all financial reporting requirements.
Strong communication and conflict-resolution skills are essential, along with a thorough understanding of LINE policies, procedures, and expectations.
Due to the dynamic nature of our operations, flexibility is key. As part of this role, you may be asked to support various functions across the team, just as others will support you. Collaboration and adaptability are essential to our shared success.
Essential Functions & Responsibilities
· Manage all aspects of restaurant operations, including front-of-house and back-of-house coordination.
· Oversee opening, closing, and service procedures to ensure consistent quality and efficiency.
· Ensure compliance with health, safety, and sanitation regulations.
· Recruit, train, and develop a high-performing team of servers, and support roles.
· Foster a positive work environment that promotes teamwork, accountability, and professional growth.
· Conduct regular team meetings to communicate goals that speak to mentorship, revenue driving initiatives and performance expectations.
· Maintain a guest-first approach, ensuring exceptional service and resolving any guest concerns promptly.
· Monitor and respond to feedback through in-person interactions and online reviews.
· Collaborate with the culinary team to develop menus and offerings that align with concept and target audience.
· Collaborate with the corporate F &B Director on budgets, forecasts, and financial reports to achieve revenue and profitability goals.
· Monitor inventory, labor costs, and other operational expenses, implementing cost-saving measures as needed.
· Collaborate with the marketing team to create promotions and initiatives to drive guest traffic and engagement.
· Collaborate with the social media team to ensure up-to-date images of people and food/drink and shared.
· Ensure all menus are correctly programmed into the POS (and printing to the correct areas as well as reporting to the correct revenue centers), including specialty menus for holidays, private events and so on.
· Analyze sales trends and industry insights to identify opportunities for growth and innovation.
· Collaborate with the corporate F&B Director and supporting team to implement short- and long-term strategies to maintain a competitive edge in the restaurant market.
· Build partnerships with local vendors, suppliers, and the community to enhance the restaurant's reputation and offerings.
Reporting Relationships
Reports directly to: Corporate Director of Food and Beverage
Also works for: Hotel General Manager Directly supervises: FOH staff Indirectly supervises: BOH staff
Knowledge, Requirements and Skills
1. Bachelor’s degree or equivalent, preferred
2. At least three (3) years’ experience in a leadership role in the restaurant industry
3. Market knowledge preferred
4. Experience in high volume dining and fine dining background preferred
5. Strong ability in using MS Office (MS Excel and MS Word, in particular) and F&B software systems (i.e. POS and F&B procurement system)
6. Cost control and financial management
7. Outstanding communication and interpersonal skills
8. Excellent reading, writing and oral proficiency in the English Language
9. Excellent organizational and time management skills
10. Excellent attention to detail
11. Ability to multitask
12. Work well under pressure, be a team player
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Compensation: $80,000.00 - $90,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!