Director of Revenue Management
Full Time • Austin
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
About our Brand
More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
We are seeking a dynamic and experienced Director of Revenue Management to join our team. A successful candidate will have a proven track record of success in a prior DORM role, in-depth knowledge of current Austin hotel market trends, a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
- To maximize overall room revenue on a daily, weekly, monthly, quarterly and annual basis as well as direct yield strategies to achieve or exceed budgeted room revenues and market share penetration goals.
- Prepare and analyze daily, weekly and monthly segmentation pace reports and set and implement selling strategies based on pace and market conditions.
- Manage the Reservations Department staff ensuring that proper selling strategies and standard operating procedures are in place and adhered to.
- Prepare agenda, and lead the weekly Revenue Management Strategy meeting, to include critiques, tracking, competitive analysis and future strategies for all market segments.
- Collaborate with Marketing and Sales leaders on all matters relating to room revenue, and provide room revenue and occupancy forecasts for operational departments.
- To assist in creating the Rooms Revenue Budget and Market penetration goals annually.
- Respond to internal and external Revenue and Reservations inquiries or requests and provide assistance as needed
- Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
- Implement the agreed rate structure and strategy for all market segments
- Establish and maintain effective employee working relations both within the department and with other departments
- Attend selected trade and travel functions, i.e. trade shows and local Hotel and Convention Association meetings to promote sales and image for the hotel
- Maintain close relationships with all key decision-makers both in local and international markets
- Provide feedback and market information to General Manager on changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff
- Work with DOS to propose and initiate new services and products for our guests
- Work in conjunction with the Director of Finance to ensure accurate forecasting is completed
- Work in conjunction with the Corporate Director of Finance and the General Manager to develop and present the annual budget
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Maintain “open door” communication with employees
- Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
- Be familiar with all safety and emergency procedures including OSHA requirements
- Attend relevant meetings
- To perform other functions as required and directed.
Additional Qualifications:
- Bachelor’s Degree in Hospitality Management or related fields preferred, and prior experience as Director of Revenue required.
- Knowledge of Austin market.
- Must be able to speak, read, write and understand English. Requires good communication skills, both written and verbal.
- Ability to work with mathematical concepts. Ability to calculate and analyze trends and pace. Ability to work with Excel spreadsheets.
- Ability to provide clear and concise data, analyze, instruction and guidance to both internal and external audiences as appropriate.
- Proficient in Microsoft, Excel, Word and PowerPoint.
- Detailed knowledge of GDS, CRS, and OTA platforms.
- Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Competitive Compensation
Employer Subsidized Medical, Dental and Vision Insurance
401(k) Plan with Employer Match
Life Insurance
Short-Term and Long Term Disability
Tuition Reimbursement
Discounts at all our Hotels and F&B Outlets
New Employee Referral Fees & many more exciting top secret employee perks!